Effective Date: July 21, 2025
Business Name: A&S Pro Electrical
At A&S Pro Electrical (“Company,” “we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services. By accessing our site or providing personal data to us, you consent to the practices described below.
- Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Individuals who contact us via phone, email, contact forms, or social media
- Customers who request, receive, or inquire about our services
This policy does not apply to third-party websites linked on our site. Please review their privacy policies separately.
- Information We Collect
We collect both personally identifiable information (PII) and non-personal information depending on how you interact with our website and services.
- Information You Provide Directly
You may voluntarily provide the following:
- Full name
- Email address
- Phone number
- Physical address (for service delivery)
- Project details or service inquiries
- Photos, videos, or files related to job sites (optional)
- Payment details (handled securely via payment processor)
- Information Collected Automatically
When you browse our website, we may collect technical data such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each
- Referring URL
- Cookies and usage tracking (see Section 7)
This information is gathered through cookies and analytics tools to improve website performance.
- How We Use Your Information
We collect and use your information only for legitimate business purposes, including:
- Service Fulfillment: To respond to your inquiries, provide quotes, perform on-site work, and send invoices.
- Customer Support: To assist with troubleshooting, answer questions, or schedule appointments.
- Internal Operations: To monitor website performance, analyze user behavior, and improve functionality.
- Marketing Communications: To send relevant updates, promotions, or newsletters (only with your consent).
- Legal Obligations: To comply with tax, legal, or regulatory requirements.
- Security: To prevent fraud, unauthorized access, or violations of our Terms & Conditions.
We do not sell, rent, or lease your personal information to third parties for commercial purposes.
- Sharing Your Information
We may share your personal data with the following, only as necessary:
- Authorized Personnel
Employees, technicians, or subcontractors working on your project may access the information needed to perform services.
- Third-Party Service Providers
We may work with trusted vendors to process:
- Payment transactions (e.g., card processors)
- Website hosting and maintenance
- Email marketing (only with opt-in)
- Data analytics platforms (e.g., Google Analytics)
All third parties are required to protect your information and are not authorized to use it beyond our instructions.
- Legal and Regulatory Disclosures
We may disclose your information:
- In response to a subpoena, court order, or legal process
- To enforce our rights under service contracts
- To protect the safety and rights of others, including the general public
- Data Retention Policy
We retain your personal information only as long as necessary for:
- Completing the service you requested
- Maintaining business and tax records (typically 5–7 years)
- Complying with applicable laws and insurance documentation
Once no longer needed, we securely delete or anonymize your data.
- Data Protection and Security
We take reasonable and appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Data loss or theft
- Tampering or misuse
- Unlawful disclosure
Our safeguards include:
- Secure servers and encrypted storage
- Strong password protections
- Antivirus and firewall protection
- Restricted access to sensitive data
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
- Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your browser that help us analyze site traffic and remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytical Cookies: Used to understand site performance and user behavior
- Preference Cookies: Save form data or login sessions for faster access
You can disable or delete cookies through your browser settings. However, doing so may affect site functionality.
- Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccuracies
- Request deletion of your personal data
- Object to the use of your data for marketing
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at asofficial297@gmail.com or call 804-665-4092.
- Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store information from minors. If we discover that we have inadvertently collected data from a child, we will delete it promptly.
- Third-Party Links
Our website may contain links to third-party websites, tools, or service providers for convenience or resource purposes. We are not responsible for their content, security, or privacy policies. We encourage you to review their privacy statements before interacting with those platforms.
- Updates to This Privacy Policy
We may update or revise this Privacy Policy periodically. Changes will be posted on this page with the new effective date at the top.
If material changes affect how we use your data, we will notify you via email or a notice on our website. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact:
A&S Pro Electrical
Richmond, VA – Serving Greater Virginia & Nearby Maryland
Phone: 804-665-4092
Email: asofficial297@gmail.com
Business Hours: Monday – Friday, 8 AM to 5 PM (EST)
We will respond to your request within 7 business days or sooner whenever possible.
